Safaricom has over the last 2 months presented its subscribers a newly remodeled mobile application by way of way of the quite a lot of app stores. For Android shoppers, that’s been the Google Play Store and others like Huawei’s AppGallery.
The new app while, well, new, is also pretty identical to the earlier one. It’s no longer merely the name that it helps to keep, it moreover helps to keep such a lot of the other features that we liked its predecessor for along with transfers to its browser counterpart (a innovative cyber web app – learn what the ones are proper right here), in the market from safaricom.com, some of the other features that made that app truly really feel heavy and cluttered.
Safaricom walks a excellent rope in the hunt for to stability our wants and needs as subscribers, placing front and centre some of the problems it learned from the previous app that we use the most and delegating to the cyber web app such a lot of the other features while providing a near-seamless transition between the two interfaces such that, when it happens, most shoppers won’t perceive save us, nitpicking fellows.
For instance, the knowledge observe, presented after outcry 3 years in the previous over knowledge bundles “disappearing” and shoppers blaming all of it on the group operator, which rode on the native Android knowledge observe built into each tool then again which is maximum ceaselessly buried in the group settings and no longer many purchasers ever knew existed, may also be came upon on the cyber web app.
That said, proper right here’s a roundup of some of the outstanding features of the new app, in keeping with us:
For the ones that have been in the hunt for to stick along of the quite a lot of services that Safaricom provides, the experience has been spread out in every single place the place and continuously felt disjointed. Need to pay on your monthly space cyber internet subscription? There’s an app for that. No, no longer the Safaricom app . Any other app in particular meant for that provider. Need to pay your PostPay bill? Use the shortcode. Heck, even discovery of something as useful as Safaricom’s chatbot, Zuri, was once as soon as each via platforms like this one or the constant publicity campaigns run by way of way of SMS and other mediums.
Why when all of that may merely be in one place and shoppers choose what works for them.
That is exactly what is going on with the new Safaricom app. A converged experience. Safaricom Space Fibre? You are able to get proper of access to most (if no longer all) similar services correct from the mySafaricom app. Zuri is also built-in.
My favourite serve as? The at-a-glance presented correct beneath the salutation underneath ‘View My Balances’. I will even pay for my PostPay bill from there. Just one step and I will do that – besides seeing what quantity of Bonga problems I have gathered, what quantity of megabytes of knowledge I nevertheless have left underneath my plan, minutes and so on.
Many of us can have enrolled to be receiving their M-Pesa statements each month a long time in the previous. , that one e-mail that each one the time surprises you as for individuals who’re no longer the fellow that was once as soon as recklessly spending in the unnecessary of the night time time like there won’t be the following day?
Giving M-Pesa statements their own faithful internet web page previous the bottom strip they might on the previous app has opened a whole world of choices. Features, in this case. Modelled after the beloved M-Ledger app of earlier, shoppers of the new Safaricom app now have a much more visual outlook of their M-Pesa transactions over the years. One most efficient should fiddle with the drop-down selectors to select their poison.
With the year coming to an end, viewing all the transactions one made this year is almost definitely going to be something many of us do as we try to get a hang of some spending goals and other resolutions (other folks nevertheless do the ones?) for the new year.
It’s type of hard making an attempt no longer to judge people who nevertheless acquire airtime like it is 2005 then again good day, the app is all-inclusive. No person is left at the again of. Where the cyber web app takes care of anyone who is knowledge conscious or has limited space on their phone or is the use of an internet-enabled serve as phone, the main app embraces those who choose their airtime in “hard reproduction”.
Clicking the ‘Airtime Top Up’ tab reveals a internet web page the position one can switch to the ‘Scratch Card’ tab and make a decision to scan the card (once they have scratched it, obviously) as a way to perfect up. So simple as that. Then optical character reputation technology kicks in and does the recreational. It makes buying airtime vouchers seem cool another time.
This is additional of a wrapper than a direct in-app function since shoppers get redirected to the cyber web (app) as a way to acquire and skim daily and weekend Kenyan newspapers. The serve as and capacity is gorgeous simple. In case you need to look go about that, we’ve a step by step knowledge proper right here. It’s a affordable (at most, a third the value of the physically paper) and further at hand technique to be told the paper while on the go.
For an app that does as much as the mySafaricom app does, it’s good to need to safeguard it and no longer merely the bits, like M-Pesa statements and transactions. That is going on in the new Safaricom app. The app automatically detects the biometric features on the tool(s) it is installed on and can get to artwork, offering shoppers an easy method to prepare biometric protection the first time they log in (after updating for earlier shoppers).